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Doesn't load page after a click. Need to hit refresh or re-click the the selection

  • 2 replies
  • 69 have this problem
  • 2 views
  • Last reply by mc.hawk

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I think after this latest update, when i make a selection, If a new tab opens it starts loading but does nothing. If a new tab is not opened, firefox just sits there doing nothing. i have to click the button again or hit refresh. This happens about 50% of all browsing selections. Very scary if this happens when i've made a selection to buy something with credit card... if i click again might it make 2 payments?? it's very annoying.

This happened

Every time Firefox opened

== about two weeks ago?

I think after this latest update, when i make a selection, If a new tab opens it starts loading but does nothing. If a new tab is not opened, firefox just sits there doing nothing. i have to click the button again or hit refresh. This happens about 50% of all browsing selections. Very scary if this happens when i've made a selection to buy something with credit card... if i click again might it make 2 payments?? it's very annoying. == This happened == Every time Firefox opened == about two weeks ago?

All Replies (2)

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Hello Matt.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

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yeah i have the same problem but i have tried the disable and safe mode and still no luck