This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to transfer an old profile into Windows 7, but the AppData folder does not show up under my name folder in USERS. How can I find it?

  • 1 reply
  • 8 have this problem
  • 24 views
  • Last reply by cor-el

more options

When I go to Help & Troubleshooting & click Open Containing Folder I get a Windows Explorer window that shows the file path including Used-Edward-AppData, etc. But when I click on the little triangle to the right of Edward the drop down menu does not include AppData and if I just go into Windows Explorer and Users-Edward, there is no AppData folder. So I cannot overwrite the profile file with the saved profile info from my earlier laptop. The folder symbol next to Edward has a lock on it but I don't know what that means or how to unlock it.

When I go to Help & Troubleshooting & click Open Containing Folder I get a Windows Explorer window that shows the file path including Used-Edward-AppData, etc. But when I click on the little triangle to the right of Edward the drop down menu does not include AppData and if I just go into Windows Explorer and Users-Edward, there is no AppData folder. So I cannot overwrite the profile file with the saved profile info from my earlier laptop. The folder symbol next to Edward has a lock on it but I don't know what that means or how to unlock it.

Chosen solution

%AppData% is the name of an environment variable. On XP that variable points to C:\Documents and Settings\<user>\Application Data\

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field See http://kb.mozillazine.org/Show_hidden_files_and_folders


You can use Help > Troubleshooting Information > Profile Directory > Open Containing folder See also Use the Troubleshooting Information page to help fix Firefox issues

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

%AppData% is the name of an environment variable. On XP that variable points to C:\Documents and Settings\<user>\Application Data\

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field See http://kb.mozillazine.org/Show_hidden_files_and_folders


You can use Help > Troubleshooting Information > Profile Directory > Open Containing folder See also Use the Troubleshooting Information page to help fix Firefox issues