This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access any websites; error: "server is taking too long"

  • 1 reply
  • 9 have this problem
  • 10 views
  • Last reply by Moses

more options

Unable to access any websites.

Receive the error message: "The server at www.google.com is taking too long to respond."

Have reloaded Firefox.

Have cleared the cache and cookies from recent history.

This is on a Mac.

Unable to access any websites. Receive the error message: "The server at www.google.com is taking too long to respond." Have reloaded Firefox. Have cleared the cache and cookies from recent history. This is on a Mac.

All Replies (1)

more options

Extensions can sometimes be the cause of problems. If the problem does not occur in Diagnose Firefox issues using Troubleshoot Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshooting Extensions and Themes.