This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I HAVE ADOBE FLASH PLAYER BUT IT NO LONGER APPEARS IN MY PLUG INS THERE IS ALSO A MESSAGE SAYING ITS DISABLED BUTAS IT DOES NOT APPEAR IN PLUG INS I WANT TO KNOW HOW TO ENABLE IT

  • 3 replies
  • 5 have this problem
  • 5 views
  • Last reply by cor-el

more options

Adobe flash player appears on my downloaded program page however it has disappeared from the plug in's on the tools page. When I have investigated further I have found a screen on adobe check that says the flash player has been disabled and to click on the the box to enable. This then takes me to the plugin page where adobe flash player is not shown.

Adobe flash player appears on my downloaded program page however it has disappeared from the plug in's on the tools page. When I have investigated further I have found a screen on adobe check that says the flash player has been disabled and to click on the the box to enable. This then takes me to the plugin page where adobe flash player is not shown.

All Replies (3)

more options

Did you look in Tools > Add-ons > Plugins ?

If the plugin is disabled then you need to look there.

See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Yes, done all that but there is no adobe flash player listed in the add ons >plug ins site. However in the program listings on the start section adobe flash player is displayed. I have tried down loading it again and although I have done this from downloads and it displays as done it does not reappear in plug ins.

The plug ins I have got listed in Tools>Add_ons>Plugins are Microsoft RDM 9.0.0.3250 Microsoft RDM 9.0.0.3250 Mozilla Default Plug in 1.0.015 Shockwave flash 10.01.2.76 Windows Media player Plug in dynamic link library 3.02.6.28

more options

That is a Flash player: Shockwave flash 10.01.2.76

However it is an older version that you need to uninstall and replace by the latest version.

See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows