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Why does my screen blank and need to be refreshed when I switch between multiple open tabs and is there a fix to this?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

Knightk7
Knightk7
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If I have one tab open at a site, and then open a new tab to a different website, when I click back on my other tab the screen is a blank gray color and I have to refresh it to get the site back. This happens almost every time I switch between my open tabs, no matter which tab I am going back to. I am not having this problem in any other browsers. This has only started happening in the last couple of months and it has gotten really annoying. Does anyone know how I can stop this?

If I have one tab open at a site, and then open a new tab to a different website, when I click back on my other tab the screen is a blank gray color and I have to refresh it to get the site back. This happens almost every time I switch between my open tabs, no matter which tab I am going back to. I am not having this problem in any other browsers. This has only started happening in the last couple of months and it has gotten really annoying. Does anyone know how I can stop this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")