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firefox not starting after update to 3.6.11 from 3.6.10 on vista platform. XUL error report. Uninstall including removing mozilla items in regedit or system restore does not resolve issue. XUL error still reappears after reinstall ? in English

  • 1 reply
  • 40 have this problem
  • 7 views
  • Last reply by sensei432

DHMosMkV
DHMosMkV
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Problem exists on my HP C0mpaq 6720s , Vista operating system. System restore, restored to version 3.6.3 instead of 3.6.10 . This did not start either. Previously, I used Revo Uninstaller Pro to remove all Mozilla items, checked regedit and removed all Mozilla folders, then reinstalled 3.6.11 from your website. Mozilla would not start and XUL error stated 1.9.2.10 followed by min 1.9.2.11 and max 1.9.2.11 . This was the same error report that appeared after the automatic update. So I am at a loss and without Mozilla .

Problem exists on my HP C0mpaq 6720s , Vista operating system. System restore, restored to version 3.6.3 instead of 3.6.10 . This did not start either. Previously, I used Revo Uninstaller Pro to remove all Mozilla items, checked regedit and removed all Mozilla folders, then reinstalled 3.6.11 from your website. Mozilla would not start and XUL error stated 1.9.2.10 followed by min 1.9.2.11 and max 1.9.2.11 . This was the same error report that appeared after the automatic update. So I am at a loss and without Mozilla .

All Replies (1)

sensei432
sensei432
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I have successfully resolved this issue on my PC by allowing updater.exe through the firewall. This updater.exe is located in the folder where your Mozilla Firefox was installed. The default folder is "C:\Program Files\Mozilla Firefox\updater.exe" Happy Browsing.....

Modified by sensei432