This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on 'History' >> 'Show All History' it is blank; I cannot go back into my history.

  • 3 replies
  • 48 have this problem
  • 1 view
  • Last reply by cor-el

more options

Okay. There are really two problems I've been having.

1. When I do the above-mentioned task, I have no history. when I click on History, it will give me 10 most recently visited websites, as well as the option to Show All History. When I click on Show All History, the box that pops up is completely blank. Other than my 10 most recent sites, I have no idea what websites I have been visiting.

2. If I try to bookmark a page, and then I click on the folder menu, and select 'Choose...', it goes blank. It does not show the dozens of bookmark folders that I have created for myself.

Both of these issues are extremely frustrating for me. Any help will be greatly appreciated.

Okay. There are really two problems I've been having. 1. When I do the above-mentioned task, I have no history. when I click on History, it will give me 10 most recently visited websites, as well as the option to Show All History. When I click on Show All History, the box that pops up is completely blank. Other than my 10 most recent sites, I have no idea what websites I have been visiting. 2. If I try to bookmark a page, and then I click on the folder menu, and select 'Choose...', it goes blank. It does not show the dozens of bookmark folders that I have created for myself. Both of these issues are extremely frustrating for me. Any help will be greatly appreciated.

Chosen solution

All Replies (3)

more options

Chosen Solution

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks!!

more options

You're welcome