This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keep getting error message that says that SSL protocol has been disabled

  • 3 replies
  • 44 have this problem
  • 7 views
  • Last reply by Hasan

more options

When I try to sign on to sites that need more security (ie., banks, online shopping), I get the following message and cannot log on to the website. ss/_error_ssl_disabled

I have tried reading your trouble shooting articles on this site and still haven't been able to fix the problem. Can you please help?

When I try to sign on to sites that need more security (ie., banks, online shopping), I get the following message and cannot log on to the website. ss/_error_ssl_disabled I have tried reading your trouble shooting articles on this site and still haven't been able to fix the problem. Can you please help?

All Replies (3)

more options

This keeps happening to me when i try and sign in to youtube or virgin media? im wanting to upload a video onto youtube but i cant because it wont let me sign in soo, as you can tell its really annoying me! i've read all the things that coulld help... and its just not working!!!!! we need help! here is the link that i keep getting which says; secure connection failed.

https://www.google.com/accounts/ServiceLogin?uilel=3&service=youtube&passive=true&continue=http%3A%2F%2Fwww.youtube.com%2Fsignin%3Faction_handle_signin%3Dtrue%26nomobiletemp%3D1%26hl%3Den_GB%26next%3D%252F&hl=en_GB&ltmpl=sso

more options

You should better ask your Question in a New Thread with your System Details.. We'll be able to diagnose your problem more effectively with it.

Modified by Hasan