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screen locks up when I go to clear recent history

  • 1 reply
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

Tex75
Tex75
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when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

You may need to delete the corresponding files in the Firefox Profile Folder yourself.