This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Redirection when accessing Academic Databases after switching universities

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

I recently switched universities. When I try to access certain academic databases such as EBSCOhost or JSTOR, I get redirected to my old university's authentification page even though I've already been authenticated by the the new university. Any suggestions?

I recently switched universities. When I try to access certain academic databases such as EBSCOhost or JSTOR, I get redirected to my old university's authentification page even though I've already been authenticated by the the new university. Any suggestions?

All Replies (1)

more options

You can check the connection settings in Firefox > Preferences > Advanced : Network : Connection

If you do not need to use a proxy to connect to internet then reset the pref to the default value via the right-click context menu (Reset).

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems