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I downloaded Firefox for the first time and the "run or save" window does not come up to continue the process

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by TonyE

TTM7044
TTM7044
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I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

All Replies (3)

TonyE
TonyE
  • Moderator
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Search your computer for the setup file which for the latest release version is called "Firefox Setup 3.6.13.exe", then run that file to install Firefox.

TTM7044
TTM7044 Question owner
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When I searched for the file, Windows couldn't find it. So I went to Run, browse, and found the file that way. I was able to finish the download with complete success. Thanks so much for your help.

TonyE
TonyE
  • Moderator
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You're welcome