This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am not able to look at the youtube website in its usual format. My internet explorer works just fine. But not firefox! Why?

more options

The youtube site does not load properly.

The youtube site does not load properly.

All Replies (1)

more options

Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.