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Firefox does not display page information correctly

Harm_Millaard
Harm_Millaard
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On the form on http://ppbm5.com/submission.html select a raid level of Raid 0 for the OS disk and select the Number of OS disk next. The only choices you see are 3, 4, 5 and 6. The same applies to the project disk question and the output disk question.

Using Chrome or Internet Explorer the number of disks shown to choose from are 2, 3, 4, 5 and 6.

Firefox hides or forgets the option for 2 disks.

The form used shows up correctly in the Form Maker site, it shows up correctly in Dreamweaver, it shows up correctly in both Chrome and Internet Explorer.

My only conclusion is that this is a Firefox issue. What can be done to resolve this?

As it currently is, one can only tell visitors to only use the form with Chrome or IE.

PS. I tried with FF 4.0 beta 10 and the problem persists.

BUT, the strange thing is on two other machines, with FF 3.6.13 the problem does not occur, so something must have messed up my regular system to prevent the correct display of the page.

I tried disabling add-ons, extensions and plug-ins, but that did not help.

On the form on http://ppbm5.com/submission.html select a raid level of Raid 0 for the OS disk and select the Number of OS disk next. The only choices you see are 3, 4, 5 and 6. The same applies to the project disk question and the output disk question. Using Chrome or Internet Explorer the number of disks shown to choose from are 2, 3, 4, 5 and 6. Firefox hides or forgets the option for 2 disks. The form used shows up correctly in the Form Maker site, it shows up correctly in Dreamweaver, it shows up correctly in both Chrome and Internet Explorer. My only conclusion is that this is a Firefox issue. What can be done to resolve this? As it currently is, one can only tell visitors to only use the form with Chrome or IE. PS. I tried with FF 4.0 beta 10 and the problem persists. BUT, the strange thing is on two other machines, with FF 3.6.13 the problem does not occur, so something must have messed up my regular system to prevent the correct display of the page. I tried disabling add-ons, extensions and plug-ins, but that did not help.

Modified by Harm_Millaard

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you use the same Firefox Profile Folder for the test with 3.6.x and 4.0 ?

Looks like a problem with JavaScript (Ajax).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If you the Firefox 4 beta version with the same profile then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.

Harm_Millaard
Harm_Millaard Question owner
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cor-el,

You saved my day. My profile was ostensibly corrupted. Using Safe mode allowed me to correct it. I had been wrestling with this issue all day.

Thanks a lot for the great help!