We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't open downloads

  • 1 reply
  • 55 have this problem
  • 5 views
  • Last reply by Le0n_X

more options

When I try to download something is says canceled I right click and click retry and it downloads but I can't open the download!

When I try to download something is says canceled I right click and click retry and it downloads but I can't open the download!

All Replies (1)

more options

Open options in Firefox, go to the General tab and check where the default download location is. Try setting it to something different, like your desktop, or 'always ask'.