We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore it either.

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by TonyE

more options

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

All Replies (1)

more options

It sounds like there is a problem with the file that stores bookmarks, for details of how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite