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Firefox seems not to be supporting new BBC radio player. Safari is ok with it.

  • 4 replies
  • 96 have this problem
  • 1 view
  • Last reply by vas222

eyre987
eyre987
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I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari.

I have not had problems before with Firefox and the BBC

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari. I have not had problems before with Firefox and the BBC

Chosen solution

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

Read this answer in context 👍 17

All Replies (4)

robine
robine
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Chosen Solution

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

eyre987
eyre987 Question owner
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That was exactly the problem. I have been using Flashblock for a long time and never had to use the 'white list' before. Many thanks.

mqmr
mqmr
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I tried adding bbc.co.uk to my whitelist, but it didn't work. I still see no progress bar in the new BBC Radioplayer (pop-up bpx) and there is no sound.

Modified by mqmr

vas222
vas222
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Try to clear the cache and cookies and restart firefox. It worked for me. I had the same problem on a Windows Vista system running FF 4.0.1.