This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I go back to the version before Firefox 4?

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by tantatott

tantatott
tantatott
more options

I use a program called RoboForm2Go which stores user names and passwords. I have installed them on a flash drive. I can't use that program with the new FF4, doesn't give me a toolbar for that program. It worked fine when I had the previous version of Firefox and would like to go back to that version.

I use a program called RoboForm2Go which stores user names and passwords. I have installed them on a flash drive. I can't use that program with the new FF4, doesn't give me a toolbar for that program. It worked fine when I had the previous version of Firefox and would like to go back to that version.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

tantatott
tantatott Question owner
more options

TonyE, Thanks for your help with this. I uninstalled FF4 and installed FF3.6 and can get the RoboForm2Go to work but it works differently than before but at least I can use it. Thanks!!!