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Firefox loses internet connection and receive message that they are working on it and other times it just quits and says Firefox has quit. Can you correct this?

  • 2 replies
  • 4 have this problem
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  • Last reply by esb501

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The problem is that Firefox just shuts down. There were no dialogue boxes for reporting this. The message simply said that the internet connection was lost and that Firefox was working on it. Other times the message simply said Firefox has quit. There was no crash ID or message box to report this.

The problem is that Firefox just shuts down. There were no dialogue boxes for reporting this. The message simply said that the internet connection was lost and that Firefox was working on it. Other times the message simply said Firefox has quit. There was no crash ID or message box to report this.

All Replies (2)

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I am not even a Mac user, but I suspect the problem is not with Firefox, but with a faulty internet connection. The exact wording of the message or a screenshot my be useful to those trying to help resolve this problem.

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If it happens again how post I do a screen shot? I don't think that it was my internet connection as when I got shut out of firefox I was able to immediately log in on Safari with no problem.