This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to change text color when composing in yahoo mail

Boycanhunt
Boycanhunt
more options

when composing a message in yahoo mail I am unable to change my text color.When I click on the text color icon it is blank with no choices.

when composing a message in yahoo mail I am unable to change my text color.When I click on the text color icon it is blank with no choices.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

That feature may just be incompatible with Firefox 4 and Yahoo may need to fix it, but you can check to see if something you installed into Firefox is causing that problem for you.

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes