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Why am I unable to view images in emails from gmail accounts.

  • 1 reply
  • 5 have this problem
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  • Last reply by cor-el

JENNIFERKEYSSMITH
JENNIFERKEYSSMITH
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I am receiving several emails from my sister who uses a gmail account. The emails contain images as well as words but I am not able to view the images.

I am receiving several emails from my sister who uses a gmail account. The emails contain images as well as words but I am not able to view the images.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If images are missing then check if you aren't blocking images from that domain.

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images.

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.