This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or sucure site. Where is the symblol informing me that the web site is sucure?

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Helper7677

more options

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or secure site. Where is the symbol informing me that the web site is secure?

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or secure site. Where is the symbol informing me that the web site is secure?

All Replies (1)

more options

The padlock is no longer a part of Firefox; it can give users a false sense that a site is secure by not supplying all of the information about a site. Familiarize yourself with the Site Identity Button in Firefox:

You can install an add-on to show a padlock in the URL/Location/Address bar:




You need to update the following:

  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  3. Update the Java plugin to the latest version.