This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there a way to get Firefox to ask to remember password on a site that once was selected as "never" or "not now"

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Earlet

more options

Remembering passwords works OK for a new site. I have been using a different password manager and didn't want Firefox to remember passwords, but now with sync option would like to get Firefox to remember passwords of logins I once marked "never" or "not now"

Remembering passwords works OK for a new site. I have been using a different password manager and didn't want Firefox to remember passwords, but now with sync option would like to get Firefox to remember passwords of logins I once marked "never" or "not now"

Chosen solution

If you chose "not now" it should ask you every time. The only time it isn't supposed to ask is if you either did remember a password, or you told it "never."

Regardless, go to Tools -> Options (or Edit -> Preferences if you don't see 'Options' in the Tools menu) choose the 'Security' tab, then look for the [Exceptions] button and click it. There you will see the list of sites you told FF never to remember a password for. Select the one you want, or all of them and click the [Remove] button.

Revisit the site, and when you enter the password and hit enter or click to login, it should prompt you to remember this password.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

If you chose "not now" it should ask you every time. The only time it isn't supposed to ask is if you either did remember a password, or you told it "never."

Regardless, go to Tools -> Options (or Edit -> Preferences if you don't see 'Options' in the Tools menu) choose the 'Security' tab, then look for the [Exceptions] button and click it. There you will see the list of sites you told FF never to remember a password for. Select the one you want, or all of them and click the [Remove] button.

Revisit the site, and when you enter the password and hit enter or click to login, it should prompt you to remember this password.

Modified by samadams

more options

Thanks much for the prompt response. I'm still not seeing some sites, but I'm guessing that's because they're financial institutions that don't want remembered passwords.

Earle