We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I write down awebsite and press enter, It doesn't work and I must press the arrow to go. Also ctrl+enter to auto complete site addressdoesn't work.

  • 3 replies
  • 9 have this problem
  • 10 views
  • Last reply by wmquiroz

more options

When I write down a website address and press enter It doesn't go to the page and I must press the arrow to go. Also ctrl+enter to auto complete site address doesn't work. I noticed this problem in FF 6 lately. I expected upgrading to FF 4 will solve this problem but it still present. Thank you

When I write down a website address and press enter It doesn't go to the page and I must press the arrow to go. Also ctrl+enter to auto complete site address doesn't work. I noticed this problem in FF 6 lately. I expected upgrading to FF 4 will solve this problem but it still present. Thank you

Chosen solution

This can be caused by a problem with an add-on. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

This can be caused by a problem with an add-on. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

more options

Thank you so much Your reply was helpful. I found the problem in the extension AVG safe search 10.0.0.1209. This extension is applied by AVG anti-virus free version. Thank you again.

more options

si, el AVG hay que eliminar la extension, Delete extension del AVG