This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My "Clear recent history" option under tools is greyed out. How do I make it active so I can clear my cache?

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by ahulbert

ahulbert
ahulbert
more options

"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

You might be in "permanent" private browsing mode. This article has lots of information on how to manage this mode: Private Browsing | How to | Firefox Help. One thing you might look at quickly is

Tools > Options > Privacy

If you see a check in the box for Permanent Private Browsing Mode, clear (uncheck) it.

ahulbert
ahulbert Question owner
more options

Thanks very much. This worked. My Permanent Private Browsing Mode box was checked.