This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

back/forward buttons don't work

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by yoav66

more options

Hi,

I was using Firefox 3.6.10 (reverted back to it after being very disappointed with 4). Upgraded to 3.6.17 and then the back/forward buttons stopped working, i.e., they stay pale all the time, regardless of the pages I move between. When right clicking on them, the actual history shows up. Uninstalled 3.6.17 and reinstalled 3.6.10, but now the problem appears in 3.6.10. Please advise me how to fix it. Thanks!

Hi, I was using Firefox 3.6.10 (reverted back to it after being very disappointed with 4). Upgraded to 3.6.17 and then the back/forward buttons stopped working, i.e., they stay pale all the time, regardless of the pages I move between. When right clicking on them, the actual history shows up. Uninstalled 3.6.17 and reinstalled 3.6.10, but now the problem appears in 3.6.10. Please advise me how to fix it. Thanks!

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Hi cor-el,

Thank you very much for the suggestion! Switching back to the default theme indeed solved the problem! The interesting thing is that I used a different theme for some time without any problem. But somehow upgrading to 3.6.17 corrupted something.

Thanks!