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I can't change persona and sending my opinion.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by daiskae

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I use the firefox 4.01. I can use the preview when I put a mouse cursor on the persona tap, but If I click for changing persona, It dumpesd. Although I tried many times, It didn't work. So I tried to send opinion for error reporting, but It also dumped!! What's the problems? I also tried the upgrade to the beta version, 5.0b2, but nothing is changed. I use the 64-bit windows 7 home special K. The 64-bit O/S is the problem? Please help me.

I use the firefox 4.01. I can use the preview when I put a mouse cursor on the persona tap, but If I click for changing persona, It dumpesd. Although I tried many times, It didn't work. So I tried to send opinion for error reporting, but It also dumped!! What's the problems? I also tried the upgrade to the beta version, 5.0b2, but nothing is changed. I use the 64-bit windows 7 home special K. The 64-bit O/S is the problem? Please help me.

Modified by daiskae

All Replies (3)

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Are you using separate Profiles for 4.0.1 and the 5.0beta version?

Firefox 5.0b6 was released a few days ago, you should update to that version.

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I upgrades Firefox, but the problem remains. I attach the windows event log about the firefox error.


- System

 - Provider 
  [ Name]  Application Hang 

 - EventID 1002 
  [ Qualifiers]  0 

  Level 2 

  Task 101 

  Keywords 0x80000000000000 

 - TimeCreated 
  [ SystemTime]  2011-06-16T14:44:50.000000000Z 

  EventRecordID 14150 

  Channel Application 

  Computer Traveler-Note 

  Security 

- EventData

  firefox.exe 
  5.0.0.4182 
  15d4 
  01cc2c32ecf9945f 
  73 
  C:\Program Files (x86)\Mozilla Firefox\firefox.exe 
  22956a01-9827-11e0-9826-f07bcbe14a03 
  55006E006B006E006F0077006E0000000000 



Binomial data:


word unit

0000: 006E0055 006E006B 0077006F 0000006E 0008: 0000


Byte unit

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n. 0008: 6F 00 77 00 6E 00 00 00 o.w.n... 0010: 00 00 ..

more options

I upgrades Firefox, but the problem remains. I attach the windows event log about the firefox error.

- System

- Provider 
 [ Name]  Application Hang 
- EventID 1002 
 [ Qualifiers]  0 
 Level 2 
 Task 101 
 Keywords 0x80000000000000 
- TimeCreated 
 [ SystemTime]  2011-06-16T14:44:50.000000000Z 
 EventRecordID 14150 
 Channel Application 
 Computer Traveler-Note 
 Security 


- EventData

 firefox.exe 
 5.0.0.4182 
 15d4 
 01cc2c32ecf9945f 
 73 
 C:\Program Files (x86)\Mozilla Firefox\firefox.exe 
 22956a01-9827-11e0-9826-f07bcbe14a03 
 55006E006B006E006F0077006E0000000000 


Binomial data:


word unit

0000: 006E0055 006E006B 0077006F 0000006E 0008: 0000


Byte unit

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n. 0008: 6F 00 77 00 6E 00 00 00 o.w.n... 0010: 00 00 ..