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Need to reinstall; uninstall keeps saying close FIrefox but it isn't open?

calkatt
calkatt
more options

FIrefox won't load, so I wanted to uninstall and re install it. However, in remove programs it is hung up and says "close Firefox" - well, it isn't open, so I'm stuck. Can you help? Thank you, Kathy

FIrefox won't load, so I wanted to uninstall and re install it. However, in remove programs it is hung up and says "close Firefox" - well, it isn't open, so I'm stuck. Can you help? Thank you, Kathy

Chosen solution

Close firefox.exe with the Windows Task Manager.

Ctrl+Alt+Del, choose Task Manager, then the Processes tab, select firefox.exe and use the "Del" key to end the running task.

Plug-in and tasks started by Firefox may continue after attempting to close Firefox. The "X" in the upper right-hand corner closes the Window (same as Ctrl+Shift+W) but even if it is the last Firefox window, it does not necessarily close Firefox .

The only proper way to exit Firefox is to use Exit through the File menu, not the "X" in the upper right corner of last Firefox window. In the Beta that would be Alt+F then X

Firefox hangs | Troubleshooting | Firefox Support http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Use the Windows Task Manger to remove all running firefox.exe in the "Processes" tab of the Windows Task Manager, then restart Firefox.

"Restartless Restart" extension for Firefox 4.0 only (2 KB download ) is used when you want to end Firefox and immediately restart Firefox.
  https://addons.mozilla.org/firefox/addon/249342/

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All Replies (1)

David McRitchie
David McRitchie
more options

Chosen Solution

Close firefox.exe with the Windows Task Manager.

Ctrl+Alt+Del, choose Task Manager, then the Processes tab, select firefox.exe and use the "Del" key to end the running task.

Plug-in and tasks started by Firefox may continue after attempting to close Firefox. The "X" in the upper right-hand corner closes the Window (same as Ctrl+Shift+W) but even if it is the last Firefox window, it does not necessarily close Firefox .

The only proper way to exit Firefox is to use Exit through the File menu, not the "X" in the upper right corner of last Firefox window. In the Beta that would be Alt+F then X

Firefox hangs | Troubleshooting | Firefox Support http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Use the Windows Task Manger to remove all running firefox.exe in the "Processes" tab of the Windows Task Manager, then restart Firefox.

"Restartless Restart" extension for Firefox 4.0 only (2 KB download ) is used when you want to end Firefox and immediately restart Firefox.
  https://addons.mozilla.org/firefox/addon/249342/