This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox opens, but can not open a web page, and then the " timed out" message is displayed. Internet Explorer works.

  • 2 replies
  • 7 have this problem
  • 3 views
  • Last reply by seayatwo

more options

Firefox opens, but can not open a web page, and then the " timed out" message is displayed. Internet Explorer works.

Firefox opens, but can not open a web page, and then the " timed out" message is displayed. Internet Explorer works.

All Replies (2)

more options

Your Ask Toolbar is a major source of problems.

Google for information and advice about getting rid of it.

You can try removing any sign of it in Add-ons>Extensions and Plug-ins. Also go to Control Panel>Add/Remove Programs(Programs and Features in Win7).

more options

Thanks Alan r for your help, in a bid to rid myself of this curse, Ask Toolbar I eventually had to uninstalled Firefox and any / all references to it including add ons. After uninstalling I had to use a registry cleaner, Reg Seeker to get rid of the remnants(148 entries). Again, many thanks.........................