This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open a new tab - when I restart firefox (or my computer), ctrl T does not work, and the "+" tab next to the single tab on my browser window does NOT open a second tab

Cgrett
Cgrett
more options

Firefox3.6.18, running on WinXP (all the Microsoft patches), opens with a single tab. Clicking the Add Tab "+" or pressing CTRL T does not open a new tab, although I can open a new window. Also, when exiting from Firefox, my tab location is not saved.

Firefox3.6.18, running on WinXP (all the Microsoft patches), opens with a single tab. Clicking the Add Tab "+" or pressing CTRL T does not open a new tab, although I can open a new window. Also, when exiting from Firefox, my tab location is not saved.

Chosen solution

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

Read this answer in context 👍 0

All Replies (3)

dynamite
dynamite
more options

Please disable or uninstall the Ask toolbar extension to solve your problem. It has a known incompatibility with Firefox. See Disable or remove Add-ons.

Cgrett
Cgrett Question owner
more options

That did the trick - well, that and the Avery toolbar.

Thanks much for the speedy reply.

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.