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numbers entered instead of letters in LA Times Crossword Puzzle.

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When I try to do the LA Times Crossword Puzzle on line, as I enter the letters, numbers show up in the grid. I am definitely pressing letter keys.

I have no difficulty with IE but have the same problem in Chrome.

Any help would be appreciated.

When I try to do the LA Times Crossword Puzzle on line, as I enter the letters, numbers show up in the grid. I am definitely pressing letter keys. I have no difficulty with IE but have the same problem in Chrome. Any help would be appreciated.

Chosen solution

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies & Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Read this answer in context 👍 1

All Replies (4)

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Chosen Solution

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies & Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Modified by Hasan

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I'm trying to follow your instructions but am confused as to how to update my plug-ins. The following Google Update Windows Live Photo Gallery MS Office 2010 Picasa iTunes Appln Detector are all listed as "Unknow Plug-ins with a grey research button. When I click on it it takes me to a search page with a bunch of links that I'm not sure are relevant.

Anyway, if you could help again, I'd appreciate it. Thanks, Arnie Morris

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If they are GREYED then they are Disabled. Move on to the next steps.

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Thanks. I appreciate your help. Problem appears to be Comcast Constant Guard which I inadvertently downloaded. I removed it. Problem solved. Thanks for all your help!!