We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi we seem to have lost our book marks because of fire fox how can we get them back ?We even tried to re install firefox as well but no joy

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

jamesmckay1976
jamesmckay1976
more options

We have lost all our book marks just like that , can you please tell me why that is the case and how we can get them back ?

We have lost all our book marks just like that , can you please tell me why that is the case and how we can get them back ?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.