I want to unsubsrcibe form fishpond.com.au but Firefox says it is an untrusted site. What can I do to get rid of it? it
I receive numerous e-mails from fishpond.com.au. I do not recall subscribing to this site and do not want to connect to it. But when I attempt to unsubscribe Firefox sends its untrusted site message.(see below)
This Connection is Untrusted You have asked Firefox to connect securely to fishpond.com.au, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone istrying to impersonate the site, and you shouldn't continue.
Technical Details
fishpond.com.au uses an invalid security certificate.
The certificate is only valid for www.fishpond.com.au
(Error code: ssl_error_bad_cert_domain)
Can I ask my ISP to block further mail from this site?
I Understand the Risks
Chosen solution
The problem is caused by the fact that we are currently using https://fishpond instead of https://www.fishpond in our emails. Our IT team is working on this and the issue will be fixed shortly. In the meantime, please use the following link to unsubscribe from the Fishpond newsletter :
https://www.fishpond.com.au/account_newsletters.php
Read this answer in context 👍 0All Replies (5)
I would ask your ISP, also you could add a filter to dump this email in your junk folder.
Chosen Solution
The problem is caused by the fact that we are currently using https://fishpond instead of https://www.fishpond in our emails. Our IT team is working on this and the issue will be fixed shortly. In the meantime, please use the following link to unsubscribe from the Fishpond newsletter :
@blenje This is a helpful solution to your problem. If you mark this as solved it would be helpful to others with the same problem.
I've marked that post by Fishhelp as the solution as I can confirm that it is working.
You could also see that by the error message ("The certificate is only valid for www.fishpond.com.au")
Thank you very much. Your solution worked. blenje