This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Poor coding causing graphical errors?

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by taberge

more options

I tried to install the latest version of 6.01. The add ons were tested and the unsupported ones were disabled and all the others were updated.

The interface seems cleaned up. In fact it too well hidden for some thing one is used too. So I begin to open up pull down menus to look for things that seem to be missing. That is where problems began. When clicking off or releasing a menu bar, the drop down menus remained leaving behind unwanted graphical trash. The only way to get rid of it is to refresh the desktop. Is this poor programming or some other problem that is escaping me?

I tried to install the latest version of 6.01. The add ons were tested and the unsupported ones were disabled and all the others were updated. The interface seems cleaned up. In fact it too well hidden for some thing one is used too. So I begin to open up pull down menus to look for things that seem to be missing. That is where problems began. When clicking off or releasing a menu bar, the drop down menus remained leaving behind unwanted graphical trash. The only way to get rid of it is to refresh the desktop. Is this poor programming or some other problem that is escaping me?

All Replies (2)

more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Why should I try that? It is the makers of Firefox responsibility to adapt itself to my machine. If the program runs solidly then they did a good job. If the program runs poorly then they did a bad job and it is time to switch to another browser, plain and simple.