This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HOW DO I DOWNLOAD FIREFOX WITH FULL CAPABILITIES WITH OUT PURCHASING IT AGAIN.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

MY COMPUTER CRASHED AND I HAD TO RE-DOWNLOAD FIREFOX. BUT IT IS STATING THAT I HAVE SUCCESSFULLY DOWNLOADED TWENTY VIDEOS. IF IT IS SAYING I NEED TO PURCHASE IT. I HAVE ALREADY PURCHASED FIREFOX AND DO NOT WANT TO PURCHASE THE PRODUCT AGAIN. SO WHAT DO I DO?

MY COMPUTER CRASHED AND I HAD TO RE-DOWNLOAD FIREFOX. BUT IT IS STATING THAT I HAVE SUCCESSFULLY DOWNLOADED TWENTY VIDEOS. IF IT IS SAYING I NEED TO PURCHASE IT. I HAVE ALREADY PURCHASED FIREFOX AND DO NOT WANT TO PURCHASE THE PRODUCT AGAIN. SO WHAT DO I DO?

All Replies (2)

more options

Firefox is free, always has been, and always will be free. If you paid for Firefox you were taken advantage of. Which website did you purchase Firefox from?


http://www.mozilla.com/en-US/firefox/

more options

What or who is it saying that you need to pay for Firefox?

If you download Firefox from www.mozilla.com www.mozilla.org then you would never have to pay for any version as Firefox is open source.

With the popularity of Firefox growing all these years it is possible you came across some greedy site trying to cash in on it.

I just wonder if maybe this is actually a Firefox extension where the first twenty downloads allowed you to have full use of extension and afterwards have to pay to register it to have full use of it again.

Also typing in All Caps is considered shouting on the internet.

Modified by James