Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

  • 1 reply
  • 14 have this problem
  • 1 view
  • Last reply by rloftus

more options

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

All Replies (1)

more options

I would just get rid of the create PDF 1.1 and go with CutePDF instead. It's a much better program, it's free, and it doesn't create all the issues that the Adobe software does.