This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since Firefox updated I am unable to use drop down menus or the scroll bar on the side ( have to use the up and down arrow). Help!!

  • 1 reply
  • 21 have this problem
  • 2 views
  • Last reply by cor-el

more options

When I click and drag a drop down, it just goes back to the default. The drag bar on the side does not move.

When I click and drag a drop down, it just goes back to the default. The drag bar on the side does not move.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).