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Firefox crashes

  • 1 reply
  • 7 have this problem
  • 6 views
  • Last reply by John99

ooneal
ooneal
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After downloading 6.0.2, FirefFox constantly crashes; it crashes in safe mode, and I tried the suggestions from your help page; I've tried all suggestions, to no avail; I've never had this problem with this browser

After downloading 6.0.2, FirefFox constantly crashes; it crashes in safe mode, and I tried the suggestions from your help page; I've tried all suggestions, to no avail; I've never had this problem with this browser

All Replies (1)

John99
John99
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There is known malware that can specifically crash Firefox 6. It would be worth doing a full security scan of your system with up-to-date security software. (If you do that say what software and version you use for the scan).

See also Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Have you tried to obtain a crash ID ?

NB
I note the KB article I linked to above is in the process of being re-written edit the article was updated, merely marked as not needing localization

Modified by John99