This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The new video chat in Facebook does not work with Firefox. I get the camera icon in chat using Chrome and IE.

  • 2 replies
  • 54 have this problem
  • 18 views
  • Last reply by iclarius

iclarius
iclarius
more options

Video chat has been added to Facebook (FB). It is a variant of Skype. The video chat icon appears and works when I chat using IE or Chrome. I am using Win7.

I installed FF and FB video chat on a virgin PC using Win XP Pro and still no go.

Video chat has been added to Facebook (FB). It is a variant of Skype. The video chat icon appears and works when I chat using IE or Chrome. I am using Win7. I installed FF and FB video chat on a virgin PC using Win XP Pro and still no go.

All Replies (2)

lefteye2011
lefteye2011
more options

i had the same problem... i downloaded IE9 installed facebook video chatt through that and for some reason video chatt started to work on firefox !

iclarius
iclarius Question owner
more options

Not sure if installing IE 9 did it or not but I now see the camera in IE, FF and Chrome. Could be Facebook fixed the problem also.

Thanks for the reply. George