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Firefox unable to connect

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by oakcitygirl

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I have followed every single step in the article. I have installed and re-installed firefox, cleaned my cache, run every malware program, even restored a former version of firefox and run a system restore on my computer from before the problem occured. This morning my computer powered off without warning and when I rebooted, firefox would not work. I can connect to explorer and my remote desktop at work, so I know the internet connection works (even though I have still powered off and repowered my routers).

I have followed every single step in the article. I have installed and re-installed firefox, cleaned my cache, run every malware program, even restored a former version of firefox and run a system restore on my computer from before the problem occured. This morning my computer powered off without warning and when I rebooted, firefox would not work. I can connect to explorer and my remote desktop at work, so I know the internet connection works (even though I have still powered off and repowered my routers).

All Replies (4)

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what is your Firefox version?

  • go to Firefox>Help>About Firefox to find Version number
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Thanks, but I already did everything in that article to no avail.