This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by m-wynn

more options

i will be on internet and will get kicked off been a problem for long time getting worse,,dont have virus but it kickes me off the restarts

i will be on internet and will get kicked off been a problem for long time getting worse,,dont have virus but it kickes me off the restarts

All Replies (1)

more options

This is a known bug (see https://bugzilla.mozilla.org/show_bug.cgi?id=654877). I'm no expert at reading crash reports, but it looks like you have a corrupted firefox profile.

Try running firefox in Safe Mode and see if firefox works. If so, it's probably a problem with one of your addons or settings.