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unexpected scrolling to bottom of page (on email in box and Document in my document file)

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  • 1 has this problem
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  • Last reply by cor-el

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Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

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You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"