This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can i not add my file to an attachment, it keeps saying it does not exist, but when i use explorer it works fine?

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by tdaaaaa

more options

I was trying to upload my written assignment for a class to attach it to an email. The document was in Microsoft work 2007 version. It would not attach it just kept saying that the file is invalid or does not exist. I downloaded explorer and that browser attached the file just fine.

I was trying to upload my written assignment for a class to attach it to an email. The document was in Microsoft work 2007 version. It would not attach it just kept saying that the file is invalid or does not exist. I downloaded explorer and that browser attached the file just fine.

All Replies (2)

more options

What site are you trying to attach the file to?

more options

Kaplan university online it is my assignment for school the url is kucampus/kaplan.edu it is for students of kaplan. I have never had this issue.