This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Running 3.6 Firefox on a Mac 10.6.8. Want to update to 7.0.1 but it will not download. No download window. Searched the computer to see if it was put elsewhere than the normal download folder and it the .dmg file. Nada. ???

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by shajackson

more options

Mac 10.6.8 Running Firefox 3.6 currently

Mac 10.6.8 Running Firefox 3.6 currently

All Replies (2)

more options

the best way to to upgrade is download fresh installer from

more options

I had been trying to download 7.0.1 with Firefox 3.6. Just would NOT download. Well, I opened another browser, Safari, went to the download page, and the download worked. Who knew?

All is well now.

Thanks for the reply.