This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmark sidebar will not scroll and bookmarks will not open in Firefox 7

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

After updating Firefox to version 7, I am unable to use the Bookmarks sidebar. The sidebar will not scroll, nor will any of the bookmarks respond to a mouse click to open them. Had to uninstall 7 and go back to 6. Any fix for this?

After updating Firefox to version 7, I am unable to use the Bookmarks sidebar. The sidebar will not scroll, nor will any of the bookmarks respond to a mouse click to open them. Had to uninstall 7 and go back to 6. Any fix for this?

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).