This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i have been trying to download firefox for few days now and it keeps telling me the file is corrupt. what can i do to solve this?

irenerinner
irenerinner
more options

every time i try to download firfox as a browser it tells me the file is corrupt.

every time i try to download firfox as a browser it tells me the file is corrupt.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

irenerinner
irenerinner Question owner
more options

i deleted my anti virus programme and it still tells me the file is corrupt.