This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by dametcalf

more options

Upgraded to FF 8.0 Now, I can't even get FF to start. It crashes at startup, even when holding the SHIFT key down.

This has happened to me on 2 different computers - both Windows XP, SP3, with all updates applied.

Upgraded to FF 8.0 Now, I can't even get FF to start. It crashes at startup, even when holding the SHIFT key down. This has happened to me on 2 different computers - both Windows XP, SP3, with all updates applied.

Chosen solution

please upgrade your browser to Firefox 8 and try

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

please upgrade your browser to Firefox 8 and try

more options

actually, I found the answer on another question. I needed to upgrade Roboform to 7.6.2. Once I did that, FF starts and runs perfectly.