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Still have problem with cookies

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mullertjes
mullertjes
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Hello,

I have big problems with some internet shops. When I put an article in the basket of the shop I recieve the answer that there is NOTHING in the basket!!! On my system i have in pravicy set: except all cookies etc,

How is it possible that a have this "problem" and what can I do to fix it???

Hello, I have big problems with some internet shops. When I put an article in the basket of the shop I recieve the answer that there is NOTHING in the basket!!! On my system i have in pravicy set: except all cookies etc, How is it possible that a have this "problem" and what can I do to fix it???

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Such data is stored in a cookie.

Make sure that you allow cookies from that website.
You can manage all permissions on the about:permissions page via the location bar.

mullertjes
mullertjes Question owner
more options

Hello,

All my settings are done like you asked. But still it does not work!!!

Is there another solution?

mullertjes
mullertjes Question owner
more options

Hallo,

All my settings are done like you asked. But still it does not work.

Is there another solution???

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the about:permission page show that cookies are enabled?

Do you have any cookie blocking exceptions?

  • Tools > Options > Privacy > Cookies: "Exceptions"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.