This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Corrupt file in the updated firefox 8.0 exe file

  • 4 replies
  • 16 have this problem
  • 1 view
  • Last reply by jt2004

more options

i downloaded the new 8.0 version of firefox. took forever to dowload too. when i clicked on the exe file to install it, got a pop up window saying something like "could not open this file, file is corrupt" can anyone suggest what i do next? i have deleted that exe file now and am in the process of re-downloading to see how i go but any help would be appreciated in the meantime just in case it does this again.

i downloaded the new 8.0 version of firefox. took forever to dowload too. when i clicked on the exe file to install it, got a pop up window saying something like "could not open this file, file is corrupt" can anyone suggest what i do next? i have deleted that exe file now and am in the process of re-downloading to see how i go but any help would be appreciated in the meantime just in case it does this again.

All Replies (4)

more options

Can anyone help me out??? Every time i try to do a live chat for firefox theres never anyone on line and really need to know what to do. Ive started to download the version again, but its been 7hrs and its only a third of the way through, aprrox d/l time remaining is over 5 hours = is it supposed to take that long?? thanks

more options

hello mate,

FF8.0 is around 13MB of size, so surely it shouldn't take you so long do download it

what kind of connection your're using? are you trying to download it from the official FF website?

more options

Hi Teppei, yes Im downloading it direct from FF website.

in the d/l box its says "5hrs, 42 mins remaining - 1.7 of 4.3 MB (119 bytes/sec).

Im using wireless connection.

Its driving me insane because I cant do certain things on computer because i need the new version of FF. Does that give you any indication as to what it might be?

I did have it downloaded, then when i clicked on the exe file to install on my computer it said the file was corrupt and couldnt open it. so i deleted that one.

more options

Ok People. this is shite. am going to delete firefox from my computer and go back to using internet ecplorer as NO ONE from FIREFOX seems to give a hoot about my problem. been trying to download this for 2 weeks now, still has another 21 days to download so its telling me.... WTF??

i can never seem to get the firefox chat available they are always closed so whats the use in having them on the site if theres no one there!!! do they realise that firefox is used worldwide not jsut the little corner of the world they exist in, theres alot of time differences so people cannot stay up till some ungodly hour as i have done, and still nto get anyone. seriously firefox get your act together!!