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Firefox 7.0.1 appears to websites as Firefox 3.6.3. Why?

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by Fatman_UK

Fatman_UK
Fatman_UK
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The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1.

I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1. I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

Chosen solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

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All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options
  • get a fresh installer of Firefox 8 from getfirefox.com
  • remove Firefox completely, remove Program Files/Mozilla Firefox folder also
  • run a clean install and try
the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Fatman_UK
Fatman_UK Question owner
more options

Thanks ed, something has indeed fiddled with those settings. I wonder what...