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Using firefox on my laptop I am unable to open any of my hotmail messages. HELP!

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

teegs36
teegs36
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I can sign into hotmail, but I cant open emails in hotmail. I can do this with explorer but it's slow. I have no problems using other computers.

I can sign into hotmail, but I cant open emails in hotmail. I can do this with explorer but it's slow. I have no problems using other computers.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Upgrade your borwser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).